As you use our services, you entrust us with your information. This privacy policy serves to let you understand what information we collect, why we collect it, and how you manage this information.
You will be notified of any reviews to this policy, with the ability to accept these changes before you can continue to use our services.
Information we collect
Depending on which GS Virtual Learning services you use, we collect different kinds of information from or about you. We collect information to provide better services to all our users — from figuring out basic stuff like which language you prefer to confidential information like bio data
Things others do and information they provide.
We also collect content and information that other people provide when they use our services, including information about you, such as when they share a class or course with you, or are related to you.
Device information.
We collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the device information we collect: Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers. Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals.
Information from websites and apps that use our Services.
We collect information when you visit or use third-party websites and apps that use our services. This includes information about the websites and apps you visit, your use of our services on those websites and apps, as well as information the developer or publisher of the app or website provides to you or us. We use oauth 2.0 to collect these information after your authorization and we do not store any kind of username or password of your social accounts. Using oauth 2.0 it allows you to import data from google, Facebook and Twitter on your behalf.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to our services to see if you are using it.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How do we use information we collect?
We are passionate about creating engaging and customized experiences for our users. We use all of the information we have to help us provide and support our services. Here’s how:
Provide, Improve and Develop Services.
We are able to deliver our Services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services. We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.
Communicate with you.
We use your information to communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
Promote safety and security.
We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using teams of engineers, automated systems, and advanced technology such as encryption and machine learning. We use cookies and similar technologies to provide and support our services and each of the uses outlined and described in this section of our policy.
How is this information shared?
People use our services to learn, connect and share with others. We make this possible by allowing you to share your information in the following ways:
People you share and communicate with.
When you share and communicate using our services, you become part of an audience of fellow learners who can see what you share if they are learning the same courses as you. For example, if you add a comment onto a course, it will be read by everyone taking that course
How can I manage or delete information about me?
We store data for as long as it is necessary to provide products and services to you. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services. You can delete your account any time. When you delete your account, we delete all information you might have added onto GS Virtual Learning, such as your student number, and course history.
How do we respond to legal requests or prevent harm?
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of Uganda where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. Information we receive about you, including financial transaction data related to purchases made with GS Virtual Learning, may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.